FAQ / Contact
Is your product safe and tested by a 3rd party group?
Yes, The Noggle has been tested by the Consumer Product Safety Division (CPSIA) and has been tested by Car Seat Safety Tech's.
Will it work in my vehicle?
Yes, The Noggle has been designed to fit almost all vehicles. If the vent design is very different like the Chevy Equinox or the GMC Terrain we developed a special dash plate in the Extras Section that works perfectly. We also have a rectangular rubber gasket and a circular rubber gasket that will help get a better fit with some of the odd shaped vents.
What is the lifetime warranty?
The Noggle's lifetime warranty covers only the plastic end pieces of the Noggle, not the cover or the tube itself. We have new covers available for purchase on our website. If you have an issue with your Noggle, please email firstname.lastname@example.org. You have to have proof of purchase provided and are required to pay for shipping.
What is the return policy?
We accept returns within 30 days of receipt. Once we receive your Noggle back it will be 5 -10 business days for refund processing. We do not pay for return shipping. If you are within the return time window and would like to return your Noggle, please email email@example.com to get a return authorization code. Remanufactured Noggles cannot be returned.
Is the product made in North America?
We are a small business building and manufacturing the Noggle in our warehouse in Idaho. All of our components come from different locations in North America, and we do the final assembly.
Do you offer free shipping?
We offer free shipping on orders $35 and up placed within the USA. We also have other shipping options for faster delivery or international shipments.
What do I do if I can't find my answer here?
You can either reach us through email at firstname.lastname@example.org or call us at 208.352.6493. Email will get you a faster response.